When customer delight is not so delightful

My Dear Readers 

It's been quite busy out here. Getting transferred to a new location entails so much work!

But that is not what I want to talk about today. Today I want to talk about something which I have been facing since the last two months.

When I studied Marketing management and a subject, I did not know that gender bias plays a pivotal role. Here I was trying to purchase my dream car (which I finally did!! Yay!!)

The trouble started when I mentioned my name. For those who don't know, my name is B H A V A N A - Bhavana. Just Bhavana. No prefix suffix...Nothing. But as it turns out, the agency in question does not agree. The documents I got from there refuse to believe that. They have distorted my name in the below mentioned ways....

1. The invoice - says my name is Bhavna Kumari...I don't know why I suddenly feel like a 6 years old.

2. Then I have a receipt from them which says my name is Mrs. Bhavna Kumari. Hellow!! When did I get married...Was i too drunk to remember ;)

3. Then I received the cheque which topped it all- it says my name is Miss Bhavna Kumari.. S/ O ...(!). I do not recall a gender change operation I underwent...Was it when I was in Delhi for a fortnight.

Shakespeare was so wrong..There is something in a name and more in a name when you chose to not carry a surname.

Disclaimer: This one is a true story.